Frequently Asked Questions (FAQ)
Effective Date: September 20,2024
1. How do I book a car?
You can easily book a car by visiting our website and selecting the vehicle of your choice. Fill up the contact form or you can contact us right away using our phone number.
2. What documents do I need to rent a car?
You will need a valid driver’s license and a government-issued ID, such as a passport or national ID card.
3. What are your payment options?
We accept major credit cards, bank transfers, and other online payment methods.
4. Is insurance included in the rental fee?
Yes, basic insurance is included in all our rentals. You can also opt for additional coverage at an extra cost.
5. Can I cancel or modify my booking?
Yes, you can cancel or modify your booking up to 48 hours before your scheduled pick-up time without penalty. For late cancellations, charges may apply.
6. What is your fuel policy?
The vehicle will be provided with a full tank of fuel. Please return it with a full tank, or additional charges will apply.
7. Do you offer delivery and pick-up services?
Yes, we offer delivery and pick-up services for an additional fee. Please inquire during booking.